Contact Us

SAT

Note: If you contact us to request a service, once we receive that request, it cannot be canceled.

Register

Includes a fee. First-time registration can only be done online or by mail.

Online: Create or sign in to your College Board Account

Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Use the registration envelope that comes with the registration guide or address an envelope to:

College Board SAT Program

P.O. Box 7502

London, KY 40742-7502

Re-Register

Includes a fee. First-time registration can only be done online or by mail.

Online: Create or sign in to your College Board Account

Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Send your form to:

College Board SAT Program

P.O. Box 7502

London, KY 40742-7502

Phone: Includes additional processing fee. Credit card payment required.

Domestic: 866-756-7346

International: 212-713-7789

TTY: 888-857-2477 (U.S.), 609-882-4118 (international)

Change Test Type, Center, or Date

Get Scores

Send Scores

Includes a fee.

Online: Sign in to your College Board Account

Mail: Use your registration form or additional score report order form (.pdf/477KB). Full payment is required for processing. Send your form to:

College Board SAT Program

P.O. Box 7502

London, KY 40742-7502

Phone: Credit card payment required.

Domestic: 866-756-7346

International: 212-713-7789

TTY: 888-857-2477 (U.S), 609-882-4118 (international)

Rush Scores

Includes a rush fee.

Online: Sign in to your College Board Account

Mail: Use this additional score report order form (.pdf/477KB). Full payment of rush and score report fees is required for processing. Send your form to:

College Board SAT Program

P.O. Box 7502

London, KY 40742-7502

Phone: Credit card payment required.

Domestic: 866-756-7346

International: 212-713-7789

TTY: 888-857-2477 (U.S.), 609-882-4118 (international)

Verify Scores

There are fees for Question-and-Answer Service and Student Answer Service.

Online: Sign in to your College Board Account

Mail: Include full payment with the answer verification form (.pdf/492KB) and mail it to:

College Board SAT Program

P.O. Box 7502

London, KY 40742-7502

Phone: Credit card payment required.

Domestic: 866-756-7346

International: 212-713-7789

TTY: 888-857-2477 (U.S.), 609-882-4118 (international)

Other SAT Concerns

K–12 Educators

SAT Test Day Problems

If you encounter problems on test day, you need to communicate them to the SAT Program by the Wednesday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the chart below to identify the best way of contacting us.

Cancel Scores

Cancellation includes scores on all tests you take on one day, unless your equipment malfunctions. Once we receive your request, your scores cannot be reinstated. You may cancel your score up until 11:59 p.m. ET on the Wednesday after you took the exam.

This cannot be done online or by email.

Learn more about canceling scores.

Overnight Mail: Send the completed and signed score cancellation form (.pdf/496KB) via overnight delivery service to:

SAT Program

Score Cancellation

1425 Lower Ferry Road

Ewing, NJ 08618

Fax: Fax the completed and signed score cancellation form (.pdf/496KB) to 610-290-8978

Test Center Complaints

Report Suspected Cheating

Test Error or Ambiguity

If you encounter a test error or ambiguous question, continue testing. Report the problem to the supervisor before you leave the test center, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The SAT Program will respond to written inquiries.

Email: satquestion@collegeboard.org

Fax: 917-591-2327

Overnight Mail:

Assessment Design & Development, The College Board

250 Vesey Street

New York, NY 10281

PSAT-Related Assessments

Educators

Phone

Phone: 888-477-7728
International: 212-237-1335
Fax: 610-290-8979
TTY: 609-882-4118

Phone support is available 8 a.m. to 7 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September. Phone support for educators is extended on PSAT/NMSQT administration dates. The additional hours for the fall 2016 dates (all times Eastern) will be:

Primary Wednesday, Oct. 19: 7 a.m. to 8 p.m.
Saturday, Oct. 15: 7 a.m. to 4 p.m.
Alternate Wednesday, Nov. 2: 7 a.m. to 8 p.m.

Email

Email: PSAT/NMSQT

Email: PSAT 10

Email: PSAT 8/9

Mail

P.O. Box 6720
Princeton, NJ 08541-6720

Students and Parents

Phone and Email

Phone: 866-433-7728
International: 212-713-8105
Fax: 610-290-8979
TTY: 609-882-4118

Postal Mail

P.O. Box 6720
Princeton, NJ 08541-6720

Test Error or Ambiguity

If you encounter a test error or ambiguous question, continue testing. Report the problem to the supervisor before testing is complete, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The PSAT Program will respond to written inquiries.

Email: psatquestion@collegeboard.org

Fax: 917-591-2513

Overnight Mail:

Assessment Design & Development, The College Board

250 Vesey Street

New York, NY 10281

Services for Students with Disabilities

Phone and Email

Postal Mail

Higher Education Professionals

Email and Regional Contacts

For Admission Staff

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