SAT
Note: If you contact us to request a service, once we receive that request, it cannot be canceled.
Includes a fee. First-time registration can only be done online or by mail.
Online: Create or sign in to your College Board Account
Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Use the registration envelope that comes with the registration guide or address an envelope to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Includes a fee. First-time registration can only be done online or by mail.
Online: Create or sign in to your College Board Account
Mail: Mail registration is required if you’re paying by check or money order or for special circumstances. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Includes additional processing fee. Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
Can only be done online or by phone. Some changes include fees.
Online: Create or sign in to your College Board Account
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
Online: Sign in to your College Board Account
Mail: Students who register by mail and who do not have active College Board online accounts will receive paper score reports.
Phone: Includes additional processing fee. Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
Includes a fee.
Online: Sign in to your College Board Account
Mail: Use your registration form or additional score report order form (.pdf/515KB). Full payment is required for processing. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
Includes a rush fee.
Online: Sign in to your College Board Account
Mail: Use this additional score report order form (.pdf/515KB). Full payment of rush and score report fees is required for processing. Send your form to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
There are fees for Question-and-Answer Service and Student Answer Service.
Online: Sign in to your College Board Account
Mail: Include full payment with the answer verification form (.pdf/527KB) and mail it to:
College Board SAT Program
P.O. Box 7502
London, KY 40742-7502
Phone: Credit card payment required.
Domestic: 866-756-7346
International: 212-713-7789
Mail
*This is not the correct mailing address for paper registration. Please use this address for other customer service issues.
College Board SAT Program
P.O. Box 025505
Miami, FL 33102
Online
Phone: 888-SAT-HELP
International: 212-520-8600
Phones are available between 8 a.m. and 9 p.m., Eastern Time, Monday through Friday.
Summer hours (from the end of June through August) are 8:30 a.m. to 8 p.m., Eastern Time.
Email: sateducator@collegeboard.org
SAT Test Day Problems
If you encounter problems on test day, you generally need to communicate them to the SAT Program by 11:59 p.m. ET on the fourth weekday after the test administration. If you want to cancel scores, you must do so by 11:59 p.m. ET on the fourth weekday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the chart below to identify the best way of contacting us.
Cancellation includes scores on all tests you take on one day, unless your equipment malfunctions. Once we receive your request, your scores cannot be reinstated. You may cancel your score up until 11:59 p.m. ET on the Thursday after you took the exam.
This cannot be done online or by email.
Learn more about canceling scores.
Overnight Mail: Send the completed and signed score cancellation form (.pdf/92KB) via overnight delivery service to:
SAT Program
Score Cancellation
1425 Lower Ferry Road
Ewing, NJ 08618
Fax: Fax the completed and signed score cancellation form (.pdf/92KB) to 610-290-8978
If you have a complaint about the test center or testing conditions, send us a letter explaining your complaint by 11:59 p.m. ET on the fourth weekday after the test administration. Your scores could be delayed while your complaint is investigated.
Email: testcenter@info.collegeboard.org
Fax: 609-771-7710
Overnight Mail:
SAT Program
Test Administration Services
1425 Lower Ferry Road
Ewing, NJ 08618
If you see it or hear about it, report it. You can confidentially report suspected cheating on the SAT by contacting the Office of Testing Integrity.
Phone: 833-435-7684
If you encounter a test error or ambiguous question, continue testing. Report the problem to the coordinator before you leave the test center, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The SAT Program will respond to written inquiries.
Email: satquestion@collegeboard.org
Fax: 917-591-2327
Overnight Mail:
Assessment Design & Development, The College Board
250 Vesey Street
New York, NY 10281
PSAT-Related Assessments
Phone
Phone: 888-477-7728
International: 212-237-1335
Fax: 610-290-8979
Phone support is available 8 a.m. to 8 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September.
Phone support for educators is extended on PSAT/NMSQT administration dates. On Wednesday PSAT/NMSQT dates, support is available from 7 a.m. to 8 p.m. On the Saturday PSAT/NMSQT date, support is available from 7 a.m. to 4 p.m.
P.O. Box 6720
Princeton, NJ 08541-6720
Phone and Email
Phone: 866-433-7728
International: 212-713-8105
Fax: 610-290-8979
Phone support is available 8 a.m. to 7 p.m. Eastern Time, Monday through Friday, from September to early June. Summer hours are 9 a.m. to 7 p.m. Eastern Time, Monday through Friday, from mid-June to September.
Postal Mail
P.O. Box 6720
Princeton, NJ 08541-6720
If you encounter a test error or ambiguous question, continue testing. Report the problem to the coordinator before testing is complete, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The PSAT Program will respond to written inquiries.
Email: psatquestion@collegeboard.org
Fax: 917-591-2513
Overnight Mail:
Assessment Design & Development, The College Board
250 Vesey Street
New York, NY 10281
Services for Students with Disabilities
Regular: 212-713-8333
Fax: 866-360-0114
Phone support is available 8 a.m. to 6 p.m. Eastern Time, Monday through Friday.
College Board SSD Program
P.O. Box 8060
Mt. Vernon, IL 62864-0060
Higher Education Professionals
Email us or contact the College Board office in your region:
Phone: 888-SAT-HELP
Phones are available between 8 a.m. and 9 p.m., Eastern Time, Monday through Friday.
Summer hours (from the end of June through August) are 8:30 a.m. to 8 p.m., Eastern Time.
Mail:
The College Board SAT Program
P.O. Box 025505
Miami, Florida 33102
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